Commercial Insurance Customer Reviews

Excellent pricing very good response to any changes required. Fortunately we have not had to use the insurance but we are very happy with the policy and service.
New York Customer, March 2019

Rates are fair, coverage is good, responsiveness to claims is excellent, ability to pay online is appreciated and my agent is top drawer!
Michigan Customer, March 2019

Your organization has been very responsive; has listened to our needs and crafted a program that meets those needs. Could not be more happy!
Pennsylvania Customer, March 2019

The website is easy to follow. You handled my claim quickly and my clients were extremely please with how it all was handled. Your agents are efficient and courteous. The contact both by phone and mail have been very prompt.
Connecticut Customer, March 2019

Selective has always been courteous and professional whenever I need to contact a representative. I would not change, even for a lower rate
New Jersey Customer, March 2019

We have had a long relationship with Selective and I feel like we have beentreated very fairly the few times we have had a claim. Our writing agent has been very helpful in servicing our account.
Georgia Customer, March 2019

Selective has been great to work with overall. We had 1 negative experience over the years that we have used them. one incident, the accessory did not seem familiar with the vehicle we were having accessed. It was a lengthy process waiting for a knowledgeable person.
Georgia Customer, March 2019

YOU WERE FAIR AND EASY TO DEAL WITH

It's good coverage from a company with excellent communication.

Always prompt with a response and the process was quick and efficient.

It has been an effortless transition from our old carrier.

Very pleased. You gave me protection at an affordable price. I am impressed and blessed.

Easy access, timely claims processing, no hassels

I have been very satisfied with the coverage needed and offered at the price we can afford.

coverage and service have been fine

great value, quick

Ease of the website

No complaints

Thankfully have not had to use it to see how well Selective works through the claims process. The invoice/payment process is just fine. Thank you!

Good pricing, great rep's to work with, and the on line billing / info is very good.

The website is easy to follow. You handled my claim quickly and my clients were extremely please with how it all was handled. Your agents are efficient and courteous. The contact both by phone and mail have been very prompt.

Good rates but great service too

Prompt courteous service.

Timely responses Explanations in plain language Always pleasant & helpful

Haven't had any problems with pricing or service

generally has been easys to get answers to any questions I may have had. Mainly regarding coverage.

Always helpful , competetive pricing, answer to questions quickly!

just no problems. i don't think we had any claims so that good for both of us

Everytime I called they were very friendly and helpful.

recently had to put in a claim and was exceedingly expedited.

Prompt efficient service. Quick answers to our questions

Our prior carriers did not have a resource that reached out to discuss benefits such as the HR services. Selective did and I was impressed with that.

All interaction has been professional, thorough and quick. No complaints at all!

Everything is smooth

I am happy with pricing / coverage.

When I need an insurance certificate, I can log on from my phone, have it sent to me, and forward to recipient...couldn't be easier and my clients are typically quite impressed with the response time.

Aside from saving our company money, your knowledgeable and professional team at Selective made the transition from another insurance company quite easy and painless.

Top notch agent, explained all our benefits, always available if we had a question.